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Create a Flow from Scratch

How to build a custom bot flow with the visual UzzApp editor.

05/03/2026•7 min•Por Equipe Uzz.Ai
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Create a Flow from Scratch

Flows in UzzApp allow you to create structured conversation sequences — menus, forms, conditional responses — using a visual drag-and-drop editor.

Available node types

  • Message: send a text, image or document.
  • Question: ask the customer something and save the answer.
  • Condition: branch the flow based on answers or tags.
  • Action: assign tag, update CRM, call webhook.
  • Transfer: hand off to human agent.
  • End: close the flow.

How to create a flow

  1. 1Go to Dashboard → Flows → "New Flow".
  2. 2Give the flow a name and description.
  3. 3Add the start node.
  4. 4Connect nodes by dragging connections between ports.
  5. 5Configure each node with its content and conditions.
  6. 6Save and test.
  7. 7Activate the flow and connect it to a trigger (keyword or campaign).

Want to add conditional logic?

Learn how to use conditionals and triggers in your flows.

Conditional Logic →