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How to Choose the Ideal Chatbot for Your Company
A complete guide to evaluate features, integrations and cost-effectiveness before signing a contract.
10/02/2025•7 min•Por Equipe Uzz.Ai
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SUMÁRIO7 seções
With so many options on the market, choosing the right chatbot solution can be challenging. It is not just about price, but about compatibility with your processes, ease of use and, above all, ability to deliver results.
Before signing a contract, ask the following questions:
Evaluation Checklist
- 1Integration: Does it connect natively with your CRM (Salesforce, HubSpot, etc.)?
- 2Channel: Does it work where your customer is? (Official WhatsApp API is essential in Brazil).
- 3Intelligence: Is it just a button flow or does it have real AI capable of conversation?
- 4Humanization: Does it allow transfer to human agents when needed?
- 5Setup: How long does implementation take? Days or months?
Beware of "Cheap Becoming Costly"
"Free" or very cheap solutions generally use non-official WhatsApp connections (risking your number getting blocked) and do not offer adequate technical support.
UzzApp was designed to cover exactly those critical points: Official Meta API, advanced AI with RAG (Retrieval-Augmented Generation) to learn about your company, and agile implementation in less than 2 weeks.
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