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Filters and Conversation History

How to use filters, advanced search and access conversation history in UzzApp.

05/03/20264 minPor Equipe Uzz.Ai
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Filters and Conversation History

UzzApp stores all conversation history permanently and provides powerful filters to quickly find specific conversations.

Available filters

  • Status: open, pending, resolved, snoozed.
  • Assigned agent: filter by responsible.
  • Labels/tags: filter by categories.
  • Date range: conversations in a specific period.
  • Text search: keyword in messages.
  • Channel: if you have multiple numbers connected.

How to export conversation history

  1. 1Apply the desired filters.
  2. 2Click "Export" → CSV or PDF format.
  3. 3File sent to registered email.

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